Every small business is the proverbial Needle in the Haystack, so small business lead generation is critical to an entrepreneur’s survival and the growth of his/her small business. The thing that most entrepreneurs forget, though, is that it is a lot easier to turn a prospect or lead into a customer if the lead calls you versus when you call them. It cracks me up when I hear titles of articles, seminars, or books about how to “Make Effective Cold Calls” or how to “Warm Up Cold Calls”.

“It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others.” — Alfred Adler

I found this funny post by Penelope Trunk. I had not heard of her before finding this, but she is one of my new heros. You’ll laugh out loud while taking her “non-scientific” quiz. http://blog.penelopetrunk.com/2008/04/29/will-you-get-promoted-take-the-test/ If you’ve ever wondered why you got passed up for that last promotion or wondered if you are in line [...]

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Leadership Skills: You can be a Great Leader.  Until less than 250 years ago, if you wanted to be a great leader, you had to be born into the right class or family.  Today, though, anyone can be a great leader.  People who develop the appropriate leadership skills such as being able to think and speak with poise and self-confidence and [...]

People Skills Win Over Knowledge Research proves Mom right! By Connie Timpson/Keynote Speaker/Instructor/The Leader’s Institute As a journalist I got to do a lot of really cool things, like ripping a hole in the clouds with the The Blue Angels.  It was easy to talk about “tearing across the sky, and painting a beautiful jet [...]

How to Deal With Difficult Players Learning how to deal with a difficult player is one of the most frustrating things you have to do as a basketball coach or leader of any team. Throughout my coaching career I have had my share of difficult players and there is no “cookie cutter solution” to dealing [...]

How to Create a Winning Season by Understanding What Is Most Important I love coaching the game of basketball because it provides opportunities to experience lessons that are not only important to creating a winning season but to creating wins in your personal life as well as business. I have had the opportunity of coaching [...]

By Doug Staneart Word-of-mouth advertising is one of the cheapest and most effective types of advertising your company can invest in, but how do we generate this elusive type of advertising? Most experts in the area will say, “Get out and ‘network’.” So we go to a Chamber of Commerce business card exchange, a small [...]

By Doug Staneart One of the most common complaints that comes up in job satisfaction surveys is, “I never get useful feedback about how I am doing my job.” Most companies today use a performance appraisal system or an annual performance review system that was invented decades ago in a much slower business economy. So [...]