“The only real mistake is the one from which we learn nothing.” - Henry Ford In my early days of selling, my mentor was a lady named Sally Bartz. She had been an award-winning salesperson for one of the top training companies in the world for many years. The first day...
“It’s easier to eat crow while it is still warm.” - Dan Heist I once hired a consultant who had more natural talent in our business than I have ever seen. I invited him to sit in on a sales call that was worth about $32,000 worth of consulting. (That was a HUGE...
We had a fun time with Databook Labs leading a Build-A-Bike ® team-building activity in a beautiful setting in Lake Tahoe. The group had a lot of fun working together to build bikes for kids in need from the Boys & Girls Clubs of North Lake Tahoe. Databook is a...
“A compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece.” - Ludwig Erhard Even if you use every one of the principles in this book consistently, the occasional disagreement is inevitable. There are many ways to deal...
In Ben Franklin’s autobiography, he wrote about how in his younger years, he made many enemies because he frequently corrected people publicly when they were wrong. What he found was that although he was very convincing and had facts on his side, he rarely persuaded...
“Anger is always more harmful than the insult that caused it.” – Chinese Proverb Two men in Sacramento, Timothy Mann and Donald Bell, were both driving on Highway 50 one Sunday afternoon when Bell “cut off” Mann. They yelled and cursed at each other, and when Mann...