“A compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece.” – Ludwig Erhard Even if you use every one of the principles in this…
In Ben Franklin’s autobiography, he wrote about how in his younger years, he made many enemies because he frequently corrected people publicly when they were wrong. What he found was that although he was very…
“Anger is always more harmful than the insult that caused it.” – Chinese Proverb Two men in Sacramento, Timothy Mann and Donald Bell, were both driving on Highway 50 one Sunday afternoon when Bell “cut…
Daily Leadership Tips Week #2 – Conflict Resolution Skills. Many of this week’s principles will help you create a more positive outcome from negative situations. These principles are excellent when used to calm an angry…
In my first year in sales, I read a book about how to be a good listener. The book said that if I wanted to be a good listener, I should make eye contact, say…
Communication is a two-way street. For communication to be successful, we must have both a successful speaker and an effective listener. If either party is not present, miscommunication may occur. However, there are things we…