Leading a good meeting and keeping the schedule moving is difficult enough, but making the entire meeting and event fun and interesting is even more difficult. Whether you are leading a weekly staff meeting, a teleconference, or a big convention, it is important to...
We’ve all probably heard of (and listened to) those little (or obnoxious) voices in our heads that tell us stuff about ourselves. In my experiences with leadership development, training, and coaching (not to mention five years with Weight Watchers), much of the time,...
Conciliate- to gain by pleasing acts; to make compatible. - Merriam Webster Online Dictionary I was facilitating a team building event in which part of the program involved giving strength centered compliments. During this part of the program the participants are...
The illusive new customer is sexy, cagey, manipulative, and downright costly. Repeat business does not need to be wined and dined, convinced and promised, he already likes you. The customer to whom you have previously given a star performance knows you are a company...
Teamwork is a captivating concept and is a key to teamwork. The word also means different things to different people. I recently worked with a man who wanted a team building program for a group of individuals. When I asked about the team and how well they currently...
“Curiosity is one of the most permanent and certain characteristics of a vigorous intellect.” –Samuel Johnson Showing genuine curiosity about other people is hands-down the best way to strengthen relationships. It leads us to ask questions and listen to the stories...