Conciliate- to gain by pleasing acts; to make compatible. – Merriam Webster Online Dictionary I was facilitating a team building event in which part of the program involved giving strength centered compliments. During this part…
The illusive new customer is sexy, cagey, manipulative, and downright costly. Repeat business does not need to be wined and dined, convinced and promised, he already likes you. The customer to whom you have previously…
Teamwork is a captivating concept and is a key to teamwork. The word also means different things to different people. I recently worked with a man who wanted a team building program for a group…
“Curiosity is one of the most permanent and certain characteristics of a vigorous intellect.” –Samuel Johnson Showing genuine curiosity about other people is hands-down the best way to strengthen relationships. It leads us to ask…
We connect 24/7, but that does not always mean that as a team, we are communicating, solving issues, trading, and team building. If you truly want to communicate, you must take responsibility to make sure…
Voltaire said it first, and while many people have said it in various ways, it all means the same thing. When we try to be good at too many things, we end up being great…