Common Team Challenges: Lack of Trust

Common Team Challenges: Lack of Trust

‘Trust’ is one of those buzz words that can mean many things, depending on the context. The definition of trust used by Patrick Lencioni in his book The Five Dysfunctions of a Team is the notion that you have confidence that your co-workers have your best...
Principle 1: Avoid Criticizing and Complaining

Principle 1: Avoid Criticizing and Complaining

When it comes to building trust and rapport, there are seven basic principles that we have found to be key. The first of those is as follows: Avoid Criticizing and Complaining Any behavior that is negative will inherently go against the spirit of building trust and...