Principle #3: Smile more!

Principle #3: Smile more!

The man who gives little with a smile gives more than the man who gives much with a frown.  –Jewish Proverb When it comes to building trust and rapport, this principle is one of the top seven that we have found to be important. Let me illustrate what it means with an...
Principle 1: Avoid Criticizing and Complaining

Principle 1: Avoid Criticizing and Complaining

When it comes to building trust and rapport, there are seven basic principles that we have found to be key. The first of those is as follows: Avoid Criticizing and Complaining Any behavior that is negative will inherently go against the spirit of building trust and...

Employee Leadership Development

By Doug Staneart In today’s business world, conflicts are inevitable, but they don’t have to be costly or time-consuming. If you manage people or projects, chances are that a majority of your day is spent resolving conflicts, in dispute resolution, or...
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