Common Team Challenges: Lack of Trust

Common Team Challenges: Lack of Trust

‘Trust’ is one of those buzz words that can mean many things, depending on the context. The definition of trust used by Patrick Lencioni in his book The Five Dysfunctions of a Team is the notion that you have confidence that your co-workers have your best...
Principle #3: Smile more!

Principle #3: Smile more!

The man who gives little with a smile gives more than the man who gives much with a frown.  –Jewish Proverb When it comes to building trust and rapport, this principle is one of the top seven that we have found to be important. Let me illustrate what it means with an...
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