Build Trust and Communication Skills

Session #4: Building Trust and Communication Skills

Part A: Seven (7) Ways to Build Trust and Rapport with Your Team

(Approximately 1.5 hrs)

Building trust and rapport with your team is the first of the four steps in becoming a more confident leader. This session offers seven (7) ways to build trust at work. By using these skills, participants will become more likeable leaders. In addition, partiipants can use these leadership principles to improve listening skills and reduce criticism in the workplace. In addition to the seven principles, participants will also discover the four levels of listening and identify 12 listening habits that have a tendency to raise resentment. By attending this session, you can expect the following results:
Seven (7) ways to build a team atmosphere.
Become a more effective and active listener.
Build more of a team culture among your group.

Part B: Leadership through Story Telling

(Approximately 1.5 hrs)

Great leaders communicate effectively with their teams. Stories and examples are one of the best ways to explain ideas to a group. So, managers who are good at relaying stories are often described by others as being great communicators. In addition, leaders who are good storytellers build rapport, capture attention in a positive way, and are more relatable. This skill is also important to other great leadership skills that will be covered in later sessions like being persuasive and impromptu speaking. Below are just a few of the benefits from this session.

  • How to use examples and stories to explain complicated ideas.
  • Reduce public speaking fear by using better stories and examples.
  • A quick and easy way to capture attention of your audience.