PSI hosted a management meeting bike build in Charlotte, North Carolina, on Nov. 4, 2026. Eighteen managers from PSI’s North America team took part at the Kimpton Tryon Park in Uptown Charlotte. The activity closed day two of the company’s North America Management Meeting. The meeting’s theme was culture. By the end, the group had built four bikes for Young Explorers Centers.
PSI is a privately owned, full-service contract research organization founded in 1995. Pharmaceutical sponsors hire it to run clinical studies as an independent third party, which adds a layer of protection for patients. Headquartered in Zug, Switzerland, PSI has more than 3,000 employees in over 50 countries.
PSI Managers Build Bikes and Break Down Silos in Charlotte, North Carolina
PSI has doubled in size in the U.S. over the past year. It used to hire a handful of people every six months. Now new team members join every month. Managers in clinical operations, regulatory, and process improvement share the same goals. Yet they rarely get to meet face to face. Kelley Isaac wanted the meeting to answer one question. How does PSI keep what makes it special while growing this fast? The room was full of people driven to help others, including former surgeons and ER physicians.
After a full day of presentations, the 18 managers split into four teams. The afternoon quickly filled with laughter, friendly competition, and real collaboration. Leaders who barely knew each other that morning were soon strategizing and cheering each other on. Our instructor tied each lesson back to PSI’s core values and its mission to be the best CRO in the world for its employees, sponsors, and patients. When the last bike was built, the group walked to dinner together. The next day, Kelley sent a text that summed it up. “Thank you for everything! Everyone really enjoyed this event!”
All four bikes went to Young Explorers Centers, a Charlotte after-school and summer enrichment program. It works to give children quality care and enrichment that develop the whole child. The founder and executive director came in person to share the program’s mission with the group. We’d like to thank Kelley Isaac and the PSI North America management team for their energy and heart. We’d also like to thank Young Explorers Centers for the work it does for Charlotte’s kids.
A bike build can turn a room of busy managers into one connected team. Our team-building activities in Charlotte bring that same spark to your next meeting.