“Under promise; over-deliver.” – Tom Peters There is a donut store in my neighborhood owned by a little oriental lady who is an expert at maximizing word-of-mouth advertising. The first time I walked through her doors, she greeted me with a warm smile thanked me over...
List of All Posts Published Using the Category: Daily Leadership Series
Daily Leadership Tip #28 – Go Out of Your Way for People
“To lead the people, walk behind them.” - Lao-Tzu Joe Girard is the Guinness World Record holder for selling cars because he constantly goes out of his way for his customers. For instance, if his customers ever need service on their car, Girard personally represents...
Daily Leadership Tip #27 – Praise the Baby Steps
“Praise is like sunlight to the human spirit: we cannot flower and grow without it.” - Jess Lair Parents know that it takes patience, encouragement, and consistent action to teach a baby to walk. The baby takes one step and the parents cheer. She falls down, the...
Daily Leadership Tip #26 – Catch People Doing Things Right
“People ask for criticism, but they only want praise.” - W. Somerset Maugham One of the best coaches that I have ever been associated with was Coach Gary Gaines, who was the linebacker coach at my college. He also had a book and movie made about him called Friday...
Daily Leadership Tip #25 – Recognize the Potential in Others and Help Them Achieve It
“Treat people as if they were what they should be, and you help them become what they are capable of becoming.” – Johann von Goethe For the past 20 years, The Leader’s Institute ® instructors have helped people gain confidence in becoming effective leaders by pointing...
Daily Leadership Tip #24 – Be Enthusiastic about the Success of Others
“Leaders don't create followers. They create more leaders.” - Tom Peters One common trait of great leaders is that they build other leaders along the way. Zig Ziglar said for years that if you help enough people become more successful, you can’t help but become...