Michelle Riklan

Michelle Riklan is president of Riklan Resources. She is based in the New York, NY Region. She is a specialist in corporate team development and public speaking skill classes.

When Should a Leader Apologize for a Mistake?

We all make mistakes – even leaders. And when that happens, a leader should just apologize, right? No, not necessarily.

Office gossip can ruin careers. Years ago, I worked with a woman named Susan (not her real name). Susan is

In the sports world, people often refer to System Players – people that may not be athletic superstars, but that

The word “Teambuilding” alone is enough to get some rolling their eyes and checking their calendar for a scheduling conflict.

Teams come in different shapes and sizes, and serve various purposes. When you’re lucky enough to have a team that’s

The Vice President & Chief Revenue Officer at WGL Holdings, Inc. was excited to offer his team a fun-filled bike