If you are like most people, you probably believe you are a great listener. The problem is that everyone else that you have to deal with needs to improve listening skills, right? The truth is that this often-used term has two parts -- "Listening" and "Skills". We...
This is part two of a four-part series of leadership principles that can be used in an office environment. Last week we covered how to build trust and a team culture within your group. The focus of this session is on conflict resolution strategies and dealing with...
Step one in becoming an effective leader is building trust within your team. Keep in mind, that you can't really make anyone do anything. However, you can create an atmosphere within your organization where growth and success are normal. In this session, we will cover...
Have you ever been in one of those situations where you run into someone you know but can't remember the person's name? It can be an awkward situation for both you and the other person. Years ago, I came across an astonishingly easy way to remember names that is very...
Before you create a personal vision statement, it is really important to understand why one is so important. Back when I was in High School, my English teacher assigned us a book report. She gave us 10 or so books to choose from. Since, at the time, I wasn't a big...
Let’s talk about the generation that everyone seems to love to hate. From killing every industry to wanting to be rewarded for doing the bare minimum, a lot of people seem to take issue with millennials and their work ethic. We aren’t lazy; we have different...
Interpersonal Skills (Definition) are the qualities and abilities to work effectively with others. In the business world, when we talk about interpersonal skills, most often, we are referring to "soft skills" such as communication skills, the ability to work with...
What are soft skills? Why are soft skills important to a person's success? If you don't know the answers to these two questions, you are, quite likely, passing up higher levels of income and freedom. When I first started The Leader's Institute ®, I used to begin my...
Part of what makes me a good assistant is that I am a huge planner. I approach every situation with multiple plans. I am always discussing plans with our CEO a couple of months out, I triple check EVERYTHING, and I like to be prepared for every possible scenario. This...
Do you work to live or live to work? My Aunt and Uncle moved to Virginia a couple of years ago and they said the biggest culture difference was that people there work to live. Meaning they work so that they can enjoy life. I am guilty of living to work. I have put my...
Do you remember when we had to carry our iPod or Zune ( Microsoft tried), digital camera, and our Razor flip phone everywhere we went? Now we have all of those things compiled into one device. The world has become a lot smaller due to the advances in technology (it is...
Over the last 15 years, we have started every single one of our High Impact Leaders classes and Creating a Team Culture sessions with an informal survey. We start with the simple question, "What are the Traits of a Good Leader?" The first time that I conducted this...