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Delaware North Companies held the 2013 Food and Beverage Summit on November 9-13, 2013. The GuestPath Conference at The Hyatt Regency Buffalo, New York. Delaware North has been doing it for nearly 100 years in many of the world’s most wondrous locations. From sports and entertainment venues to gaming destinations, parks and resorts to bustling travel hubs, our hospitality management team works across the United States and around the globe. Under the leadership of the Jacobs family, Delaware North has grown into a hospitality management company with more than $2 billion in annual revenue, earning a spot on the list of the most admired hospitality management companies in the world.
IMG_1926The DNC associates came from all over The United States to attend this summit and with meetings all week long the Build-A-Bike event is exactly what the group needed. The Build-A-Bike teaches teamwork skills through a series of challenges which the teams are to complete. The Build-A-Bike ® team building exercise uses a series of challenges and activities to encourage team building. The team building activities are meant to be something of a caricature of behavior we can see in the workplace and encourage the teams to think outside the box to come up with solutions. Marcus Story and Bradley Sax were the contacts for the event and also the judges in the activities, it was hard to miss how much fun they had working with their team. So many comments at the end of the event, “Delaware North has never done anything this great, thank you” Dennis Snow, formerly from Disney Institute asked if he could stay to watch for awhile but stayed for the entire event. Dennis Snow was the keynote speaker going on after the event, he came over to me, shook my hand and said “That was great”. Marcus and Bradley decided they weren’t going to tell the team that 22 kids from the Boys and Girls Club of Greater Buffalo were coming to get the bikes, they wanted to surprise them and the wrap up session at the end of the day. Marcus Story said “Thanks Abigail….the team loved it and our managers were truly touched.

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