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The following people skills are taken from our Leadership Principles Desktop Reference. If you would like us to send you one of
these desktop references, click here.
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| Leadership Training: Gaining Cooperation
from Others |
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- Acknowledge the importance of other people. The deepest principle in human nature is
the craving to be appreciated. -William James
- Show enthusiasm and energy. Enthusiasm is by far the highest paid quality
on earth, probably because
it is one of the
rarest; yet it is one of the
most contagious. -Frank Bettger
- Encourage and facilitate two-way conversation. Education is a kind of continuing dialogue,
and a dialogue assumes, in
the nature of
the case, different points
of view. -Robert Hutchins
- Ask other people's opinions? I have opinions of my own -- strong opinions
-- but I don't always agree
with them. -George Bush
- Ask questions instead of giving orders. Never tell people how to do things. Tell
them what you want them to
achieve and they
will surprise you with their
ingenuity. -Gen. George S. Patton
- Show sincere gratitude. God gave you a gift of 86,400 seconds today.
Have you used one to say "thank
you? -William A. Ward
- Give strength centered compliments. The life of many a person could probably
be changed if someone would
only make him
feel important. -Dale Carnegie
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| Leadership Training: Resolving Conflicts |
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- Be proactive instead of reactive. Good plans shape good decisions. That's why
good planning helps to make
elusive dreams
come true. -Lester R. Bittel
- Be slow to anger-especially over petty issues. Anger is always more harmful than the insult
that caused it. -Chinese Proverb
- Instead of telling people they are wrong,
point out mistakes indirectly. A person convinced against his will is of
the same opinion still. -Samuel Butler
- Look for some type of common ground as soon
as possible. A compromise is the art of dividing a cake
in such a way that everyone
believes he has
the biggest piece. -Ludwig Erhard
- If you find that you are in the wrong, admit
it. It's easier to eat crow while it is still
warm. -Dan Heist
- Admit one of your own poor decisions before
pointing out a similar error
by others. A man should never be ashamed to own he has
been in the wrong, which is
but saying...
that he is wiser today than
he was yesterday.
-Alexander Pope, from Miscellanies by Jonathan
Swift
- Mend fences whenever possible. Never does the human soul appear so strong
as when it forgoes revenge,
and dares forgive
an injury. -E.H. Chapin
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| Other Leadership Training Resources |
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You can purchase the entire Leadership Principles
Desktop Reference from our website
by clicking here. Our High Impact Leaders leadership training course is also a great
way to develop strong leadership
skills.
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